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PUSPAKOM offers a range of inspections, mandatory and voluntary. For details of each inspection, and to find out which are applicable to you and your vehicle, please refer to our Guide to Inspections.
The law makes it mandatory for all commercial vehicles to undergo a Routine Inspection with us every 6 months, in order to comply with the Road Transport Act 1987.
To find out what this inspection entails, please refer to the detailed information under Routine Inspection.
The inspection fee depends on the type of inspection carried out and the type of vehicle. For details of the fees please go to our homepage and select:
For a full list of fees, please click here.
Please use our locator tool to find the Inspection Centre. Information on the operating hours for each Centre is available here.
Yes, we offer a Premier Mobile Inspection service, which can go to a location of your choice, at your convenience. For details please click here.
What happens after the inspection will differ depending on the inspection that you came to PUSPAKOM for. The next steps and links to relevant agencies are given with the information on each type of inspection.
Please refer to our Guide to Inspections.
We will need to see certain documents when you bring your vehicle for inspection, and the documents required will differ depending on the inspection.
The information on documentation is given for each type of inspection. Please refer to our Guide to Inspections.
B2 inspections are applicable when:
In these instances, your vehicle will need to undergo a Special Inspection.
Before you sell any vehicle, it needs to undergo the Transfer of Ownership Inspection.
Hire Purchase Inspection were introduced in June 2011, in an effort to protect buyers of used vehicles from buying illegal or unroadworthy vehicles. It is now a legal requirement for a vehicle to be checked by PUSPAKOM before a loan can be granted. For more information, please refer to Hire Purchase Inspection.
Yes, the report/result is the same.
Our PMI operation time is on weekdays, 9am to 6 pm only.
Our Vehicle Examiner will arrive in a PMI Van equipped with the inspection equipment. Your inspection report will be generated from the onboard computer.
Your vehicle needs to undergo the Transfer of Ownership Inspection (also known as the B5 inspection). You can bring your vehicle to any PUSPAKOM Inspection Centre or make an appointment for a Premier Mobile Inspection team to come to a location of your choice.
If your road tax has expired for more than one year, you will need to send the vehicle for a Special Inspection (also known as the B2 inspection) at PUSPAKOM. This is a mandatory requirement by the Road Transport Department (JPJ). If your road tax has expired for less than one year, you do not need to send the vehicle for inspection.
Any imported vehicle, new or used, needs to undergo a Special Inspection (also known as the B2 inspection). You can bring your vehicle to any PUSPAKOM Inspection Centre or make an appointment for a Premier Mobile Inspection team to come to a location of your choice.
If your vehicle has had a change of engine, chassis or body specification, or a laden weight upgrade, it needs to undergo a Special Inspection (also known as the B2 inspection). You can bring your vehicle to any PUSPAKOM Inspection Centre or make an appointment for a Premier Mobile Inspection team to come to a location of your choice.
This is a vehicle inspection report that we issue to you after any inspection.
B2 inspections are applicable when:
In these instances, your vehicle will need to undergo a Special Inspection.
Before you sell any vehicle, it needs to undergo the Transfer of Ownership Inspection. For more details please click here.
The IVIC inspection is a check on vehicles at Malaysian ports. It is also known as a B6 Inspection. For more information please click here.
Any person or organisation applying for a loan to purchase a used vehicle will need to show that the vehicle has undergone a Hire Purchase Inspection(HPI) at PUSPAKOM. This report is known as a B7 inspection report. HPI is explained further here.
No, but the due date of the next inspection is shown on your inspection disc and previous VR1 Report.
Under the Road Transport Act 1987, all commercial vehicles need to undergo a Routine Inspection every 6 months. If your vehicle is not inspected, you should refer to the Road Transport Department(JPJ) for further action.
For a Routine Inspection, the appointment has been set as per the date on the inspection disc. For an Initial Inspection, please call the Inspection Centre near you to make an appointment. For other inspections, appointments are not required.
For Commercial Vehicles inspection, we recommend making an appointment 2 to 3 days in advance. For Private Vehicles we recommend 1 day in advance.
Yes, just call the Inspection Centre to reschedule.
Anyone can bring the vehicle for inspection. Our policy is one vehicle, one driver and one set of documents.
If you miss the time of your appointment you will be treated as a ‘drive in’ customer and join the 'drive in' queue.
There are different reasons for a vehicle undergoing this inspection. Please refer to the details under Special Inspection to find the instructions relevant to your situation.
You will need to present the original vehicle registration card when you bring the vehicle in for inspection.
One of our qualified Vehicle Examiners will greet you and will take your vehicle and the relevant documents. During the inspection you can wait in the designated waiting area. When the inspection is completed, we will issue the vehicle inspection report to you.
We have service standards in place for each type of inspection. To see how long your inspection will take, please refer to our service standard.
For health and safety reasons, we prefer that our customers wait in the designated waiting area. For cases where the customer is unsatisfied with their vehicle inspection results, we may permit entrance to the inspection area to witness the failed items.
Private Vehicle owners who wish to come for voluntary inspection may watch the inspection process.
No, you need to stay on the premises and collect your vehicle as soon as the inspection is complete.
As all inspections are slightly different, please refer to the details under Guide to Inspections to find out what is checked during each type of inspection.
We trace the chassis number to verify that the identity number matches the number on the vehicle’s registration document.
We verify that the engine’s unique identity number matches the number on the vehicle’s registration document.
A visual inspection is to check the overall physical condition of the vehicle, without testing any of the vehicle’s features/parts, for example the lamps, window glass, bumper and body condition.
This procedure is conducted to determine that your vehicle is not a 'cut-and-join' assembled vehicle. All our Vehicle Examiners are fully trained and experienced. All parts removed will be installed in its original position after inspection.
The legal limit, and therefore passing rate, for front glass is at least 70% and 50% for side and rear window glass. This means that at least 70% of light must pass through the front and 50% through the sides and rear before a 'passed' inspection report can be issued.
No, we only provide a visual check during an inspection. The visual checks may flag up some problems: for example if the oil is leaking, it will be seen during the inspection and reported.
Our experienced Vehicle Examiners may tell you informally if they detect or suspect something unusual during the inspections, but this will not appear on the report.
The vehicle examiner officer will advise you on the reason for failure, and what your next step should be.
For example, if the inspection failed due to:
As soon as the inspection is completed we will issue you with your computer generated vehicle inspection report.
When the inspection is complete we will issue you with your vehicle inspection report. Any questions can be answered during the hand over of the inspection report. If your vehicle fails it’s inspection, you will need to come back for a Re-Inspection. Our Vehicle Examiner will explain the details of the failed items.
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As soon as possible or a maximum of 30 days from the date of failure.
Yes, you will need to return to the Inspection Centre where your inspection was carried out. There we can issue a replacement inspection report for a standard fee of RM25, and the inspection disc for RM20.
The Inspection can confirm the condition of the vehicle, and the features inspected, at the time of inspection. We cannot guarantee anything once your vehicle leaves our premises and is no longer in our custoy, for obvious reasons.
If you disagree with the inspection results, please feel free to meet with the Operations Supervisor or Branch Manager to resolve the matter.
Yes, the B5(Transfer of Ownership) and B2(Special Inspection) reports are valid for 30 days only.
You will be required to send the vehicle for another inspection, following the same procedure as before.
Yes. You may register with JPJ after one hour as it takes approximately an hour for the data to be transferred and uploaded to JPJ’s server.
Inspection fees depend on the type of inspection and your vehicle. For details of the fees please go to our homepage and select:
For a full list of fees, please click here.
You can pay with cash or with a company cheque(subject to prior approval from PUSPAKOM HQ).
Yes, you need to pay the fee before the inspection, and it is not refundable.
PMI is our optional premier service to the customer and the service charge is fixed at RM100. You may, however, choose to bring the vehicle to any PUSPAKOM Inspection Centre and pay no service charge.
There are over 80 Inspection Centres around Malaysia. Please use our Locator tool to find the Centre closest to you.
For customers living in out-of-town centres, we offer mobile services or a visiting branch service. Details of these services can be found here.
Most of our Inspection Centres operate from 8am to 5pm Monday to Friday, but this varies from location to location. Weekend operating hours vary more, so please check the operating hours at the Centre you wish to visit using our Locator tool.
There are two main reasons for bringing your vehicle for an inspection at PUSPAKOM.
Most of the inspections that we undertake are a legal requirement, and are therefore mandatory. PUSPAKOM is the only inspection company authorised by the Malaysian Government to perform mandatory inspections on vehicles.
As your safety is our priority, we recommend that private vehicle owners also bring their vehicles in to be checked regularly to ensure they are roadworthy and mechanically sound so as to avoid accidents or breakdowns.
The main reason for an inspection is to ensure that your vehicle is roadworthy. There are a number of benefits outlined here.
PUSPAKOM is a vehicle inspection specialist, and your workshop or service centre provides servicing only. Therefore all mandatory inspections at PUSPAKOM are still necessary, to comply with legal regulations.
All mandatory inspection at PUSPAKOM is necessary, to comply with legal regulations. However, the frequency of inspections is lower for new vehicles. Please refer to the details in Inspection Frequency to see how often you need to bring your vehicle in for an inspections with us.
There is no penalty. However, you will not able to renew your road tax, and therefore you will not able to use your vehicle.
There is no discrimination at PUSPAKOM. Our Vehicle examiners are well trained and are impartial. We use computerised testing equipment for the technical check points and this equipment is calibrated to give a consistent test result, so there can be no interference with the results.
A vehicle owned by a company and provided to employees for private use is therefore not classed as a ‘commercial’ vehicle and does not need to undergo Routine Inspections. Any vehicle registered for commercial use will need to have a Routine Inspection every 6 months.
Some runners, or agents will tell you that it is necessary to use their services to facilitate your vehicle inspection. This is NOT the case: - agents are unnecessary and there is no need to pay their usually exhorbitant fees. You can bring your vehicle to any PUSPAKOM Inspection Centre yourself and pay only the inspection fees, as outlined in the fees table here. - every PUSPAKOM customer is treated equally. Agents are NOT able to influence an inspection result.
Please call us if you are unsure about any part of the inspection procedure and we will be happy to assist you.
PUSPAKOM provides inspection services only and does not make vehicle repairs. The inspection report provides all necessary details required by a workshop to facilitate vehicle repairs.
We encourage you to inform us if you know of, or suspect any, misconduct or corruption at PUSPAKOM.
What would you like to ask us? Find answers to some commonly asked questions here.
