Privacy Policy

At PUSPAKOM, we respect your privacy. Our guidelines for protecting the information you provide us during your visit to our website are explained below.

Collection and use of information

We collect information including personal data volunteered by the visitor during your visit to our website or our eAduan or MyPuspakom platform. We use this information to administer our business activities, improve our website, provide customer service, and to make available other products and services to our customers and prospective customers. We do not disclose your personal identity information to unaffiliated third parties. We do not sell, rent, or share any customer information that we collect on our website.

If you supply us with your e-mail address and phone numbers, you may receive periodic emails or text messages from us with information about new products and services or upcoming events. If you do not wish to receive such mailings or calls, you may "opt out" by clicking on the "Unsubscribe" link in the email or send us an email at: customerservice@puspakom.com.my

In addition to the information you volunteer, our web server automatically collects such information as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information in order to ensure that unauthorized users do not access the information on our website, and in the aggregate to measure the use of our site and to administer and improve our site.

Cookies

Cookies store data on a user's hard drive and it contains information about the user. We reserve the right to use cookies on our website. We use cookies to review and track user interests so that we can improve the quality of our website. If your browser rejects a cookie, our website can still be used.

Personal Data Protection Act 2010

You are hereby informed that PUSPAKOM is in compliance with Personal Data Protection Act (PDPA) 2010. The data you have provided to PUSPAKOM is to allow us, our agents and/or relevant authority to provide our services to you and you have deemed to have consented to it
By using our website, you consent to our collection and use of your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy and related business practices at any time by posting updated texts on this website. Please check this page periodically for updates.

Children

The services offered by PUSPAKOM Website or E-Aduan or MyPuspakom are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.

Changes to the privacy policy

We reserve the right to modify this Privacy Policy and related business practices at any time by posting updated texts on this website. Please check this page periodically for updates.

Thank you for visiting our website, and for taking the time to read this Privacy Policy.

In the event that you have questions pertaining to this Privacy Policy or the information you have provided, please contact :customerservice@puspakom.com.my

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